Fake online booking site- 'One on one treatment'

We have become aware that there is a fake website which people are making online bookings on.  The website is called "one on one treatment" (OOOT). This is not a legitimate booking site- please only use your Manage my Health account or the book online button below  to make online appointments.

  • All US Immigrant and Non-Immigrant Visas are processed by the The National Visa Centre (NVC) in the US. The applicant will be notified by NVC that they have an interview scheduled in Auckland. When NVC supplies the Auckland Consulate with the relevant information then a letter is generated by the Auckland office & posted to the applicant - a Case number is assigned at this time.

    E MEDICALS

    Most US immigration medicals are now submitted electronically. Your Alien case number is required before you can book an appointment. Please complete our on line registration form and we will call once we have checked we can access your eMed file https://www.citymed.co.nz/services/usa-immigration-medicals-registration 

    To ensure we can complete your medical please use the following checklist.

    1. You must bring your original passport and it must have a current expiry date.

    2. If you cannot speak English to a good, conversational level, you must bring an interpreter. Family members and friends cannot be used as interpreters.

    3. If you are aged under 16 years, you must be accompanied by a parent or legal guardian.

    4. If you wear glasses or contact lenses you must bring these.

    5. If you have any significant or ongoing medical conditions, or take regular medication, please bring supporting documentation from your regular medical provider or specialist.

    6. There are compulsory vaccination requirements for immigrant medicals. Please bring any vaccination records with you if you have them- including the COVID vaccine as discussed below.

    7. COVID VACCINATION REQUIREMENTS: From Oct 1 2021 evidence of a completed COVID vaccination course is required for all applicants. Please provide a vaccine certificate with dates and name of vaccine given from your GP or government. You can book your medical from 2 weeks after your completed course. For the Pfizer vaccination offered in NZ, this would be 2 weeks after the second dose.  If you have not done this we will not be able to proceed with your medical. We are a COVID vaccinating centre so can help you get vaccinated if necessary, but we can not proceed with your medical until this is complete.

    7. A urine sample is required for analysis. Please ensure you are well hydrated prior to your appointment. Females, if you are menstruating, we are unable to test your urine until at least 3 days after your period finishes.

    8. You must arrive at least 15 minutes prior to your first appointment as you will need to complete a registration form at reception.

    9. A full body medical examination will need to be carried out by the doctor. You will be asked to remove all of your clothing, except your underwear. If you have religious or cultural beliefs which may impact on this please discuss this with us prior to making your appointment. We have both male and female doctors available. The examination rooms have a curtained cubicle for your privacy, and a sheet to cover yourself with.

    10. Some visas require you to bring court documents and conviction information to the appointment. Please check with the US National Visa Centre.

    PAPER FORMS

    Some visa categories are still done using paper forms. Please check with the US consulate if this applies to you.

    In addition to the above check list you will also need to ;

    1. Bring the paper medical forms with you.

    2. Bring six passport photos.

    3. Fill in the top of your medical paperwork with your name, DOB, passport number and case number.

    PLEASE NOTE  - Failure to comply with any of the above instructions may mean we have to cancel your appointment on the day, and charge you a doctor’s consultation fee for the unused appointment.

    There is helpful information for applicants at - https://nz.usembassy.gov/visas...

    As of 4th September 2023, the cost for a US Immigration Medical is $385.00. Please note this fee does not include added charges for laboratory testing, x-rays or vaccinations- these charges are all additional. 

    General Enquiry     View All Fees


    Or call us Monday to Friday 8am-5:30pm

    09 377 5525